Shipping & Returns

Digital products such as courses & ebooks are delivered virtually and are non-refundable.

Books Shipping

Physical book orders are fulfilled by Vervante, who ship internationally.

What to do if an order doesn’t arrive

First, be sure that you have allowed enough time for delivery. For certain shipping methods such as Media Mail, it can take up to 3 weeks for a package to arrive. Next, please double-check the shipping address on your order receipt to ensure it is correct. Finally, if you selected a shipping method that included tracking, please check the tracking information thoroughly that was provided with your order.

If packages are lost (or damaged) by the postal or shipping companies handling your order, we are unable to guarantee delivery and reshipping charges will apply if you choose to try again.

Please contact us if there are any issues.

Order cancellations

In an effort to ship orders as quickly as possible, once an order is processed and in the queue to be shipped, we cannot cancel or modify an order.

Order refunds & returns

If you did not receive the correct book, please contact us and we will accept a return. You will receive an email when we receive a return. Returns should be sent to: Vervante Returns, 400 North Geneva Road, STE C, Lindon, UT 84042

Order queries or complaints

If a product or item arrives and is found to be defective, we are happy to ship a new one immediately. Just contact Vevante (the fulfilment company) directly via customerservice@vervante.com, and include the order information, let us know what the problem was, and they’ll send a new one right away.